How do I cancel?

You can request a cancellation at any time from your services and selecting "request cancellation."

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How do I install the app on a firestick?

Visit the "how to install" page.

Is there currently and outage? How would I know? Is there somewhere I can get updates?

We post information about any outages or updates via our telegram channel. If there is an outage,...

If I complete a support form, how long will it take to receive a response?

We suggest checking the "how to install" page as it answers most of the questions we receive. We...

Where are my login credentials?

Your login credentials are in your client area under your services. 

Can I install directly on a smart tv?

Yes. Our preferred app is DuplexPlay. There is a cost associated with it. We have written...