No. Currently, there is no install method for installing on a Roku. This may change but there is...Can I install directly on a smart tv?
Yes. Our preferred app is DuplexPlay. There is a cost associated with it. We have written...Can I use SOPlayer?
No. Our service does not use SOPlayer. Download one of our apps using the "how to install" page.Can I use TiviMate?
The service can be used with TiviMate. You will need to select the "Xtream codes" option and you...Can I use a MAG device?
No. We do not support MAG devices. You will need a compatible device. Use the how to install page...How do I cancel?
You can request a cancellation at any time from your services and selecting "request cancellation."How do I install the app on a firestick?
Visit the "how to install" page.I paid via cashapp but my account was not created/extended. What do I do?
If you paid via cashapp, the system is automated. DO NOT OPEN A TICKET WITH A SCREENSHOT. A...If I complete a support form, how long will it take to receive a response?
We suggest checking the "how to install" page as it answers most of the questions we receive. We...Is there currently and outage? How would I know? Is there somewhere I can get updates?
We post information about any outages or updates via our telegram channel. If there is an outage,...KEYWORD
Common ticket reasons opened that are addressed in the knowledgebase are: Issues with cashapp...Login Failed- Invalid/Expired Account - Network Error
Try logging in to the web player from a mobile device browser at http://stncloud.ltd ** ###...What is the m3u
We do not provide an m3u. Most apps do not require it. We suggest using a different app if the...What is the port url?
The up to date port url is always available on the "how to install" page.Where are my login credentials?
Your login credentials are in your client area under your services.